Shipping & Delivery
Our aim is to dispatch all orders within 1-2 working days. Orders are dispatched from Waikato, New Zealand.
Delivery charges cover packaging & delivery. Deliveries will not be made on weekends or public holidays.
If items are lost or damaged, the cost is covered subject to the NZ Consumer Guarantees Act 1998. If you need to make a compensation claim for an undelivered item, please contact us for a claim form.
Please note we do not ship to PO Box addresses at this time.
We charge in New Zealand dollars for all orders.
Expected Delivery Times
- Courier (Urban) - you should receive your order within 2-3 working days
- Courier (Rural) - you should receive your order within 3-6 working days
Can I pick up my purchases?
We are a small business running out of our family home in Cambridge, New Zealand. If you live nearby and would prefer to pick up your order, please contact us to arrange this. We will provide you with a discount code to subtract the cost of shipping from your order.
Do you ship internationally?
Our checkout is currently configured to allow shipping to New Zealand addresses only.
BUT - if you live overseas and would like to purchase our products, we'd love to help make this happen! Please contact us for a shipping rate quote.